This is a story of events that smacks of the Twilight Zone. Before beginning, let me apologize for it’s length. The background and details are necessary to get the full picture of this uninvited adventure. Here’s what happened.
One of the many services of the Red Cross is providing transportation for people with a disability, physical limitation, and/or seniors. Being vision impaired, I have used this service for several years. With an upcoming 1:20 dentist appointment, I booked a ride. My pick up was to be between 12:45 and 1:00. Also critical to this story is that the day was going to be my first venture down 35 stairs in 3 months as I was recovering from a fracture. I was not yet cleared to come back up the stairs so I arranged for a non-emergency patient transport to pick me up at the dentist at 3:00 for the return home.
I easily and happily made it down the stairs at 12:45, sat just inside the door to wait for my ride. One o’clock came and went. I phoned Red Cross to check on my ride as it was closing in on my appointment time. The driver was on his way and should be here very shortly. I phoned the dentist to let them know I would be late. Not cool, but she would still see me. One thirty came and went. Phoned again and now the driver would be here in 5 minutes. I knew his location and no way would he be here in 5 minutes. I finally showed up at the dentist at 2:00. She took me right in.
The patient transport showed up at 2:15 (45 min. early). The exam wasn’t quite finished. They decided not to wait and were going to send another crew to be there for 3:00.
Here’s where things get bogged down and bizarre. I took up residence in the waiting room about 2:30. When 3:00 came and went I phoned the transport company. I was shocked to hear it would be another hour before they could get me. They blamed it on poor weather conditions. The roads were not great. Seems the drivers were even less great. Around 4:30 I was feeling rather peckish not having had anything to drink or eat since noon. I also phoned the company yet again and, guess what, the would be another 50 minutes. Déjà vu all over again.
The dentist office would be closing before long and it was also their Christmas celebration. I felt terrible that I might be holding up their exit. Their office is in a self-contained building which meant I had no place to go except out on the street.
I will spare you the unbelievable further details and cut to the chase . During the final hour of waiting, the dental staff went out and got me a sandwich and made me a wonderful cup of tea for which my blood sugar was most grateful. As 6:00 was approaching everyone in the building was ready to go out but insisted they were fine to wait with me. My dentist even plied me with chocolates. Gotta love it. The transport finally showed up and I arrived home at twenty minutes to 7:00.
There are two morals to this story.
One: There truly are far worse things to endure than sitting in a dentist office for over 4 hours waiting for a ride home. What else is there to do in a waiting room anyway? Have dinner, of course.
Two: Gratitude makes everything better. The kindness, caring, generosity and accommodation of everyone in the building was truly heart felt. (And a little chocolate never hurts.)
Comments are welcomed.