It’s been said by those who study these things that gratitude and depression cannot live in the same space. If one has true gratitude it is not possible to be depressed. Given recent computer issues, I am wondering if that also applies to gratitude and frustration. Let me explain.
About 2 months ago my computer developed an irritating quirk. It was an issue with One Drive, the back up for everything. Suddenly, I would get messages in my documents that sign in was required. At the same time a message from Microsoft would appear saying there was a problem with my account. I discovered that logging into my account and putting in the password, resolved the matter. Easy peasy, right? Wrong. The problem would reappear every 3rd day and would require going through the same process of logging into my account. It was getting most irritating so I phoned Microsoft Disabilities for assistance hoping they could fix the issue once and for all. The tech did some techy stuff and all seemed to be well. Three days later it was no longer well. Same snag. I ended up phoning MD 4 times over a few weeks. Each tech believed he or she had the remedy. Nope. The 5th call was to have the situation escalated to the upper level techs. I was given an appointment with the level2 crew.
Level 2 tech phoned. He had been using One Drive himself with no issues. I had a little more confidence with this guy. He seemed to have a clue about unquirking what was going on. He did all kinds of tech things which appeared to solve the mystery. We’ll see. The caveat is what happens on the third day after the fix. Level 2 guy is calling back in 4 days to see if the glitch no longer exists. I won’t be able to provide the results because this blog will be posted before the final test.
Regardless, this brings me to the gratitude vs. frustration conundrum. Having the One Drive glitch surface every third day was driving me nuts. When I get that Microsoft message every third day it is like Ground Hog Day and we’re not getting it right. Then I call Microsoft Disabilities and it is always an hour call no matter what they do. I’m not always sure they are actually hearing me about the issue. Every time I get off the phone with them my head feels like it wants to explode. That’s the frustration piece.
Then I flip over the coin to the gratitude side. I do not have access to any tech support person. Because I use a screen reader on my computer I am eligible to get cost free technical assistance and support from Microsoft Disabilities. I try to remind myself of this every time something goes haywire on the computer and I feel like tearing my hair out. Ugh. I get so conflicted. What to do?
I believe I am finally coming around to the solution. The truth is that gratitude needs to be the go to choice. There are countless things to be grateful for and appreciate . When frustrations, irritations, annoyances et al occur, I will allow myself to feel them guilt free. The negative emotions are part of our humanity. The point is not to dwell on them. Notice, acknowledge, experience for a short time, then make a better choice. In the grand scheme of things, it’s about what really matters. It’s about what is most important.
Comments are welcomed.